BNY Mellon Shareowner Services, a provider of equity administration services, completes its stock transfer and stock option/restricted stock integration activities, with all clients of these services now serviced by a unified organization and systems platform.
“When The Bank of New York and Mellon Financial merged one year ago, we projected an 18-month timeline for the integration of our stock transfer, stock option and restricted stock operations,” says tchen Mohen, president and chief executive officer of BNY Mellon Shareowner Services. “Strong synergies, early adoption of best practices, and a shared focus on client service allowed us to complete that process ahead of schedule. We’ve been able to quickly deliver the benefits of our integration to clients and their shareowners while enhancing day-to-day service. Successful completion of this integration also has enabled us to more effectively help clients access The Bank of New York Mellon’s additional capabilities.”
Recent service delivery enhancements is a redesign of its EmployeeDirect Web site for stock option clients. Additional platform enhancements include advanced authentication technology that further supports the safety and security of on-line service delivery, and leading edge behavioral analytics capabilities. The Shareowner Services stock transfer platform offers the industry’s array of Web-based tools and resources, including ClientService Direct(R) and Investor ServiceDirect(R), which allow clients and shareowners to manage their accounts on-line; MLink(SM), which provides shareowners with on-line access to financial documents and shareowner communications; and Ekit, which helps issuers migrate to the electronic delivery of annual meeting packages and electronic proxy voting.
BNY Mellon Shareowner Services offers also a suite of products and services ranging from corporate action record keeping to demutualizations, direct investment, dividend reinvestment, proxy solicitation and employee stock plan administration.