Hedge fund administrators improve service level despite COVID pandemic
The positive scores come as many hedge fund clients relied on their administrators to weather market turbulence and provide support for their own business continuity plans.
Tag: Survey
Global Custodian adopts ‘soft launch’ policy for surveys
As Prime Brokerage survey launches, increased flexibility takes account of conditions imposed by the coronavirus pandemic.
Global Custodian to launch inaugural ETF administration survey
The new global survey will rate providers based on client feedback in a number of key ETF service areas, and will go live on Monday 6th April.
Hedge fund administrators see slight drop in scores in GC Survey
The relatively consistent scores signals how hedge fund administrators are still focused on their core service provision.
Independent mutual fund administrators outdo banks in Global Custodian’s Survey
Administrators such as Apex and Ultimus Fund Solutions achieved significantly higher ratings from their mutual fund clients, in comparison to their established bank rivals.
Global Custodian’s 2019 Agent Banks in Major Markets Survey now live
Global Custodian's annual Agent Banks in Major Markets Survey is now live, and can be accessed by clicking here.
Agent Banks in Emerging Markets Survey results released
According to the global category averages, relationship management and client service achieved the highest perception rating by cross-border respondents.
Hedge fund assessment of prime brokers holds steady
Initial Prime Brokerage Survey results show capital introduction to be the lowest ranked service area, according to hedge fund respondents.
GC and McLagan join forces to transform customer satisfaction surveys
Global Custodian magazine and McLagan will survey clients of the custodian and investment banks active in the securities services industry.
GC’s frontier markets survey results go live
GC’s latest Agent Banks in Frontier Markets Survey is now available for subscribers.